Speaker
Kirsty McGregor
Business Architect
I am a collaborative, big picture thinking leader, who stands for authenticity, inclusivity and team success and have a visionary and coaching leadership style with over 25 years experience working within project design, delivery and implementation.
Since 2018 I’ve been leading the Business Architecture team within our Architecture and Engineering department. The team direct the business architecture discipline across the group, managing the current state reference architecture, lead our community of practice and work closely with our business, strategy & transformation teams.
Prior to this I was the Senior Business Architect in the RBS Personal and Business Banking (Retail) Investment and Architecture team, managing a wide range of responsibilities including architecture governance, target operating model, assessing and assuring programme design and reviewing our investment portfolio against bank strategy.
Before moving to Retail banking I worked within HR application implementation in various roles from Business Analyst to Build Manager and PeopleSoft production support and latterly as the HR Solutions Architect supporting the global PeopleSoft and payroll instances.
I am passionate about the customer experience and delivering the right design for them, the business and the wider architectural estate. This includes ensuring there is clear return on investment and delivering business and customer outcomes and benefits.
My experience includes management of design assurance, architecture and design governance, architectural artefacts and user journeys to support the understanding of the current and target architecture, blueprinting high-level designs, along with KPIs and metrics to define and track the operating model changes and change portfolio delivery.
I have in-depth experience of the project and application development life cycles starting with the completion of business cases to the delivery of the solution. The roles I have held have provided me with experience working with colleagues across the globe, third party suppliers and implementation partners identifying diverse business requirements along with legislative, regulatory and mandatory impacts.
I take great satisfaction delivering the best solution for our customers and staff by working closely with colleagues and stakeholders.
SessionS
Evolving Business Architecture: Lessons Learned from Herding Cats
LeanLeaderSummit 2026
Company
NatWest Group
We’re the bank that turns possibilities into progress. We understand our customers, their worlds, and what matters to them. We help them see the opportunities and navigate a rapidly changing world. And we’re simplifying our business so that we can anticipate our customers’ needs and react to them quickly. Our business is UK centred and covers retail, commercial and private banking customers, with more offshore and further afield. Our services bring together our people’s incredible specialist knowledge with a sense of innovation, and carefully designed technology-driven journeys. As one of the leading supporters of UK business, we’re using enterprise as a force for change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove them. That includes learning and education, whether directed at young people or building financial confidence in adults. And by fostering a leading learning culture in our business, our people also prosper.