Speaker
Patrick Machado
Chief Technology Officer - BFSI
Patrick is the Chief Technology Officer for Digital Engineering Services at Critical Software, where he shapes and executes an innovation-driven technology strategy. With a strong background in software architecture and hands-on development, he leads teams toward high-quality engineering outcomes and continuous technical evolution. Over nearly two decades, Patrick has risen through the ranks, combining strategic vision with deep technical expertise. He excels at translating complex technology strategies into actionable plans that resonate with both engineering teams and executive leadership. Innovation, agility, and architecture are key pillars of his approach. His greatest impact lies in building a culture of learning and collaboration, where technology thrives and teams are empowered to lead.
SessionS
Banking on AI Excellence: A path to a true Competitive edge
Lean Leader Summit 2025
Banking on AI Excellence: A path to a true Competitive edge
AI holds massive promise for financial services—but only when approached with clarity and strategy. In this session, we unpack the root causes behind failed AI efforts and guide participants through building readiness and identifying high-impact projects that deliver true value and advantage.
- AI success or failure, what are the main determinants
- How to achieve AI Readiness
- Identify AI Initiatives which provide a real competitive edge
Company
Critical Software
At Critical Software, we embody transformation. Our teams are experts in engineering change, helping to build a better and safer world through trusted and groundbreaking technologies.
Over the last 25 years, we’ve helped major players in financial services embrace a digital future. From core banking modernisation to data engineering and everything in between, we’ve been integral to upscaling start-up challenger banks and upgrading established financial institutions.
As a bespoke software provider, digital transformation comes naturally to us. We specialise in optimising through our Build Operate Transfer model. Guided by you, we build the system, show your people how to manage it, and then transfer ownership. By uniting business priorities, people and technology, we help to create the landscape needed for successful adoption across your institution.
Our company culture shapes the way we work. Because our people sit at the heart of everything we do, we know what it takes to bring people on board during periods of business transformation. This means changes to processes and systems are done the right way: by putting people first.